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Heartline

Privacy Policy

This service is built so it doesn't collect personal data in the first place. Here's exactly how. It is written with the EU General Data Protection Regulation (GDPR) and the Korean Personal Information Protection Act (PIPA) in mind.

What you type

Your gender, age band, country, situation choices and story are processed only inside your browser. They are not sent to any server or stored, and they disappear when you close or reload the tab. The operator cannot see them either.

Accounts and cookies

There is no sign-up or login. We use no tracking cookies, advertising cookies or analytics tools. Only your theme (light/dark) and last chosen language are kept in your browser's local storage, and they never leave your device.

Hosting logs

The hosting provider that serves this site may briefly keep technical logs (IP address, time, requested page) for security and troubleshooting. These logs never contain anything you typed.

External links

If you follow a helpline number or external site we suggest in a crisis, that service's own privacy policy applies.

Your rights

You have the rights of access, rectification, erasure, restriction and objection. Because this service keeps no information that identifies you, in most cases there is simply no data to act on. Local storage values are erased as soon as you clear this site's data in your browser settings. Contact: privacy@heartline.example.com

Children

Users under 18 receive only general advice and no responses to sexual content. Since nothing is collected, no children's data is collected either.